FAQ

FAQ – Measuring and sizing vintage items.

Because vintage clothing in some cases is handmade and that generally sizes do not conform to modern sizing from the high street multiple clothing chains, comparing the actual measurements of the garment and comparing to you own +/or one of your own garments that fits you well is advisable.

Where we use a size category it is to give a general indication.

We measure our garments in inches using a soft tape held taut by measuring each area horizontally and vertically. This is done with the garment laid flat and slightly taut as it would be on the body.

The measurements that we take for each garment:

• Shoulders:

  Shoulder to shoulder tip,seam to seam with the tape laid flat.

• Bust/Chest:

  Front and back from underarm seam to seam.
  

• Sleeves:

  From shoulder seam to the end of the cuff.
  

• Sleeve width:

  Seam to seam at the biceps x 2

• Length:

  From shoulder to hem.

• Waist:

  Seam to seam x 2.

• Hips:

  From the widest point across 7 inches below the waistline x 2.

• In-step/In-seam:

  From crotch to bottom of the hem.

UK sizes: 8, 10, 12, 14, 16

Bust:

Inches: 32″ 34″ 36″ 38″ 40″

cm: 81 86 91 97 102

Waist:

Inches: 24″ 27″ 29″ 31″ 33″

cm: 61 66 71 76 81

Hip:

Inches: 35″ 37″ 39″ 41″ 43″

cm: 89 94 99 104 109

Europe: 36 38 40 42 44

USA: 4 6 8 10 12

Japan: 7 9 11 13 15

FAQ – Condition;

EXCELLENT:

Near-perfect vintage condition, no visible stains, tears, holes or other imperfections or discolouration

VERY GOOD:

May show some very minor wearer discolouration from light usage but nothing major that detracts from the wearability of the item.

GOOD:

May have some imperfection(s)in the fabric, button-holes, zipper, stitching, lining, minor stain(s) or hole(s)

Once we start packing your order you will receive an email with the collection and delivery details. Thereafter you will be able to track your order by logging into your account.

FAQ – Shipping;

FAQ – Returns:

We do our best to accurately and honestly describe the condition of our items according to the ‘condition’ guide above.

All our items are pre-worn except where otherwise stated and are subject to some wear,therefore some imperfection(s)

If your item(s) differ from the description and you require a refund,please notify us via email within 48 hours.

The item(s) must be received by us within seven days.Returns received after seven days can only be issued with a credit note. We do not refund the cost of postage and packaging.

If you wish to return an item in order to receive a credit note or exchange, please note the following:

• All items must be unworn

• All original tags must be attached

• All items must be returned in the same condition as they were when sent to you.

• All items must be returned in a saleable condition.

We will not accept Returns where:

• The original tags have been removed or altered.

• The original tag or label has been re-attached

• The item appears in any way to have been worn and/or has a discernible odour.

• The item is no longer saleable

Please note

Please do not cut the tags off the items before trying them on,or’ re-attach’ the tags.

We also ask that you do not try on or wear the items if:

• You are wearing perfume

• You are in an environment where there is tobacco smoke.

• You have recently applied make up, body lotion, deodorant, or any other cosmetic item which is liable to stain or affect clothing.

Blue17.co.uk and the Blue17.co.uk app may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.

FAQ – Copyrights:

The content of this site is copyright-protected and is the property of blue17.co.uk

You agree to notify by email us (with any relevant details and documentation)as soon as possible if your account is compromised in any way including receiving unsolicited email(s) from third parties claiming any connection with or to us.

In the event that your item is delayed, lost or stolen during transit we will make every effort to assist you by tracking it ourselves and contacting the courier directly on your behalf.

Should an item be damaged, lost or stolen in transit the statutory delay as specified by the courier before the item(s) can be considered as such will apply.

We (21stcenturyretro ltd T/A Blue17.co.uk) in no circumstances whatsoever accept responsibility for goods damaged,lost or stolen in transit while in the hands of a third-party courier.

In the event of the above arising we will not issue a refund or credit note until the third-party courier has indemnified us through insurance for the claim on your behalf.

By use of this site and purchasing from us you accept the above and will not have any entitlement to compensation from us without us being indemnified first.